Privacy Policy

1. Information We Collect

We may collect the following categories of information.

• Information you provide directly: name, email address, account credentials, billing and transaction information, communications you send to us, prompts, files, text, inputs, and other materials you submit through the Services.
• Information collected automatically: IP address, browser type, device type, operating system, referral information, pages viewed, session activity, timestamps, diagnostic, technical, usage, and performance logs.
• Information from payments and service providers: if you make a purchase, payment processing and related billing functions may be handled by third-party providers. We may receive limited transaction-related information necessary to confirm payment, manage subscriptions, and support the Services.

2. How We Use Information

We may use information to provide, operate, maintain, and support the Services, authenticate users and manage accounts, process transactions and subscriptions, respond to inquiries and provide customer support, secure, monitor, troubleshoot, and improve the Services, detect abuse, fraud, security incidents, or unlawful activity, enforce our Terms and other rights, comply with legal obligations, and develop, improve, and optimize system performance, reliability, and service quality.

3. How We Share Information

We may share information with vendors and service providers that help us host, operate, secure, support, or process payments for the Services, with professional advisors, auditors, or insurers where reasonably necessary, when required by law, subpoena, court order, or legal process, to protect rights, safety, security, property, users, or the Services, in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, and with your direction or consent.

We do not sell your personal information for cash consideration.

4. Retention

We retain information only for as long as reasonably necessary for service delivery, account administration, billing and recordkeeping, security and fraud prevention, backups and disaster recovery, dispute handling, and legal and regulatory compliance.

Retention periods may vary depending on the type of data and the purpose for which it was collected.

5. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission, storage, or processing is completely secure, and we cannot guarantee absolute security.

6. Customer Data and Service Inputs

If you submit prompts, files, content, or other inputs through the Services, we may process and store that material as necessary to provide, support, secure, maintain, and improve the Services. You are responsible for ensuring that you have the rights and permissions necessary to submit such material.

7. Cookies and Similar Technologies

We may use cookies, local storage, session identifiers, and similar technologies to keep users signed in, remember preferences, analyze usage, support security and performance, and improve the Services.

You may be able to control certain cookie settings through your browser or device, but disabling them may affect functionality.

8. Third-Party Services

The Services may rely on third-party infrastructure, payment processors, analytics tools, hosting providers, or linked services. We are not responsible for the privacy practices of third-party websites or services that we do not control.

9. Children’s Privacy

The Services are not directed to children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information through the Services, contact us at info@khorasanisolutions.com.

10. Your Requests and Choices

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. To make a request, contact us at info@khorasanisolutions.com. We may need to verify your identity before responding.

You may also update certain account information through your account settings, if available, and opt out of non-essential communications by using unsubscribe options where provided.

11. International Use

The Services may be operated using systems and providers located in different jurisdictions. By using the Services, you understand that information may be processed and stored in locations that may have different data protection laws than your location.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when posted, unless a later date is stated. Your continued use of the Services after changes are posted constitutes acknowledgment of the revised Privacy Policy.

13. Contact

KHORASANI ARCHITECTONIC SOLUTIONS
info@khorasanisolutions.com